Delivery
Delivery & Shipping Terms
How your goods reach you: lead times, shipping methods, customs and documents.
Note: This is a template. Please complete the items in [square brackets] and have the text checked by a lawyer before you rely on it.
Last updated: 2 November 2026
1. Lead times
Lead time depends on product, quantity and sampling and is stated in the quotation. It starts with sample approval and receipt of the agreed deposit. Lead times are estimates unless agreed as binding.
2. Incoterms and transfer of risk
The agreed Incoterms® (e.g. [FOB / CIF / DAP]) are stated in the quotation. Risk passes according to the agreed term.
3. Shipping methods
- Sea freight (FCL / LCL)
- Air freight for urgent shipments
- Delivery to your warehouse in Germany or the EU where agreed
4. Customs, import and documents
We coordinate shipping documents (commercial invoice, packing list, freight documents). Unless agreed otherwise, duties, import VAT and charges are borne by the customer. [customs handling by third party]
5. Packing and labelling
Packing, labels and carton marks follow your specification. Please tell us about special requirements before production starts.
6. Inspection on delivery
Please check shipments on delivery for transport damage and note it on the delivery note. Report claims within [period] with photos.
7. Delays
We inform you promptly if dates move and agree alternatives with you (for example partial delivery or air freight).
